by Heather the Jane
Okay, sign me up. If there’s a Kindle fan club out there, I’m in. Yes, I’m a writer, so it’s probably not a huge stretch of anyone’s imagination to figure out that I love to read. In fact, I’m a COMPLETE BOOK NUT (heck, I even work part time at a library surrounded by yet more books!). And though I hummed and hawed before I purchased my Kindle, I am absolutely crazy over this ereader!
But then one dark and stormy night (hey, trying to set the scene here) … something went wrong. I had a problem with my Kindle. In fact, after a call to Amazon customer service the next morning, it was determined that it should be replaced.
Now, less than 48 hours after that call, I have my new Kindle in my hands (hug, hug, smooch!).
Are you kidding me? Seriously, this is fantastic! Best customer service ever. And not just in how the product was so swiftly and easily replaced, but in how professionally and pleasantly this all was dealt with.
I repeat: if there’s a Kindle fan club out there, I’m sooooo in!